Policies
Clear, simple, and transparent.
Everything you need to know before placing your order.
Shipping & Delivery
Every product is made specifically for you after your order is placed.
Production and delivery usually take 5–7 business days. We always aim to complete and ship your order as soon as it is ready.
Free shipping is available on qualifying orders, as shown on the website.
Returns & Replacements
Since all products are custom-made, we do not accept returns or exchanges for change of mind or incorrect size selection.
We offer free replacements only in the following cases:
- Manufacturing or industrial defects
- Incorrect size sent by us
To request a replacement, please contact us within 7–14 days of receiving your order and provide clear photos of the issue.
Customization Policy
Customers are responsible for uploading the correct design and selecting the correct size before placing an order.
For the best printing results, we recommend using clear, high-resolution images.
We aim to match colors as closely as possible, but slight differences may happen due to screen and printing variations.
Order Accuracy
Please review your product details carefully before completing checkout, including design, size, and product type.
Once production begins, changes may not be possible.
Support
If you have any questions before or after ordering, you can contact us through our support channels or social media pages.
We usually respond within 24 hours.